Policies
Our policies
How KTGA works, in plain English.
Everything you need to know about how KTGA works, in one place. Pick a policy below.
Membership terms and conditionsThe terms that apply when you join: fees and how to pay, the 50-week year, holding a place, giving notice, changes and complaints.Read more →
Payments and late feesA one-page summary: when fees are due, the late fee, how to pay, the joining and annual affiliation fees, and what to do if paying is hard.Read more →
Cancellation and leavingHow to give notice, the notice periods for classes and squads, what you pay after notice, and how to come back.Read more →
Refunds, credits and missed classesWhat happens when a class is missed or cancelled, illness and injury, account credits, and when a refund is paid.Read more →
Camps and partiesBooking, payment, drop-off and collection for holiday camps, and the packages, deposits and rules for birthday parties.Read more →
Safeguarding, conduct and complaintsHow we keep children safe and who to tell, our code of conduct for everyone, and how to make a complaint.Read more →
Health, medical and first aidTelling us about health needs, medication, first aid and accidents, and the health declaration for adults (16 and over).Read more →
Privacy and photo consentHow we use and look after your information and your rights, plus your photo and video choices.Read more →
Trial rulesHow free trials work: who can book one, what to bring and what happens next.Read more →